Welcome to HamariYatra.com (the “Website”). This Website has been designed solely to assist customers in gathering travel information, determining the availability of travel related services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms “we”, “us”, “our” and “HamariYatra” refer to HamariYatra.com and/or our subsidiaries. The terms “you” or “User” refers to the customer visiting the Website and/or booking a reservation through us on this Website.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not agree to these terms and conditions, please do not use this Website. The materials contained in this website are protected by applicable copyright and trademark law. It is your responsibility to monitor terms and conditions page of HamariYatra regularly to determine whether the terms and conditions have been modified. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
This agreement constitutes the entire and only agreement between you and HamariYatra.com with regard to the use of various services that are provided by HamariYatra.com.
HamariYatra.com located at Basement, Sangam Tower, LSC, Savita Vihar, Delhi- 110092 provides various travel related services such as online booking of air-tickets, buses hotels, and car rentals through its website (www.HamariYatra.com).
All the travel related information regarding the pricing, availability and reservations for airlines, buses, hotels, car rentals, and holiday packages (referred to as “Service”) is provided by HamariYatra.com. The User can avail this service at any time throughout the year as is offered by the Service Providers (third party vendors like airlines, hotels, etc.)
This User Agreement is applicable to all the services provided by HamariYatra.com. In addition to this Agreement, the user shall be required to read and accept the relevant terms and conditions of each of the services (“TOS”) opted for by the User which shall be deemed to be a part of this Agreement and in case of any conflict between such TOS and this Agreement, the terms of this agreement should prevail. Each such service may be restructured or modified by HamariYatra from time to time.
HamariYatra services are offered to the User conditioned on acceptance without modification of all the terms, conditions, and notices contained in this Agreement and the TOS, as may be applicable from time to time. In case of any disagreement with any part of such terms, conditions and notices, the User must not avail Hamariyatra services.
In addition, terms and guidelines may also be provided by the Service Provider itself that govern particular features, offers or the operating rules and policies applicable to each service (eg. flights, hotel reservations, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Provider’s fare rules, contract of carriage or other rules.
HamariYatra at its sole discretion reserves the right to not to accept any customer order without assigning any reason. Any contract to provide any service by HamariYatra is not complete until full money towards the service is received from the customer and accepted by HamariYatra.
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of HamariYatra on its website in accordance of which HamariYatra contacts, solicits the User or shares the User’s information. The User further consents that the terms and contents of such Privacy Policy are acceptable to him.
Unless otherwise specified, HamariYatra services are solely for the User’s personal use and not for commercial use. The User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the website without the express written approval from HamariYatra.com.
All information, software, products, and services are provided “As is” and “As available” without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement.
Inaccuracies or errors (including pricing errors) may be present in the information, software, products and services published on this Website. HamariYatra.com is not liable for any errors or other inaccuracies relating to the information and description of the hotel, air fare, car rentals and other travel products displayed on this Website, much of which information is provided by the respective suppliers. In addition, HamariYatra reserves the right to add, change, improve, or update the materials on this Website without notice. Under no circumstances shall HamariYatra.com be liable for any loss, damage, liability, or expense incurred or suffered which is claimed to resulted from use of this Website, including without limitation, any fault, error, omission, interruption or delay with respect thereto.
The carriers, hotels and other suppliers providing travel or other services on this Website are independent service providers. HamariYatra is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. HamariYatra is not liable to make any refund in the event of any delay, cancellation, over booking, strike, force majeure or other causes beyond its direct control and has no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
HamariYatra does not endorse any advertiser on its Website in any manner. Reliance upon any such information shall be at User’s own risk.
In no event, HamariYatra shall be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website, any computer viruses, information, software, linked sites, products and services obtained through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise and even if HamariYatra has been advised of the possibility of such damages. Without limiting the foregoing, HamariYatra accept no responsibility for and shall not be liable in respect of any loss or damage or alterations, delays or changes arising from unusual and unforeseeable circumstances beyond its control.
The maximum liability on part of HamariYatra arising under any circumstances, in respect of any services availed, shall not exceed a maximum of the refund of total amount received from the customer for availing the services less any cancellation, refund or other charges, as may be applicable.
The User acknowledges and agrees that he/she shall not sell, trade, or resell, or exploit any portion of the Service for any commercial purposes. For the removal of doubt, it is clarified that HamariYatra Services are for the User’s personal use and not for commercial use.
While the User may make limited copies of his/her travel itinerary (and related documents) for travel or services booked through this Website, the User further agrees not to alter, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website that is protected by copyright or other proprietary right of a third party, without obtaining the written permission of the owner of such right. Any unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.
Links to other websites (“Linked Websites”) may be present on Hamariyatra. HamariYatra, however, has no control over these Linked Websites and is not responsible for any form of transmission, whatsoever, received by the User from any Linked Site. These links are being provided to the User only for their convenience and HamariYatra does not imply any endorsement of these Linked Sites or any association with its operators or owners.
For any errors, omissions or representations on any Linked Site, Hamariyatra is not liable and the users should themselves verify the accuracy of all information on their own before trusting such information.
The User shall be solely responsible for any damage to their computer systems or loss of data that results from the download of any material and/or data downloaded or otherwise obtained through the use of the Service. However, HamariYatra make every sincere effort to ensure that the content on its websites or other information channels are free of any virus or other such malwares.
The User must provide only correct and valid information while requesting for any of HamariYatra services under this Agreement. In case, it is discovered that the request for services is unauthorized or the information provided by the User is not correct or that any fact has been misrepresented, the User shall be disentitled from availing the services from HamariYatra. In such an event, the User shall be responsible or liable for any loss or damage caused to him/her as a consequence of such cancellation of services.
The User warrants not using the Website for any illegitimate or illegal purpose or prohibited by this Agreement and/or the TOS including both specific and implied. The Website shall also not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party’s use and/or enjoyment of the Website.
Additional terms and conditions will apply to your reservation and purchase of services that you select. Please study these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services.
The User agrees to defend and indemnify HamariYatra from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of
• any breach of this Agreement or the documents referred herein by the User.
• violation of any law or the rights of a third party by the User; or
• User’s use of this Website.
If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.
HamariYatra reserves the right to change the terms, conditions and notices under which the Services are accessible through the website, including but not limited to the charges. The User is liable for regularly reviewing these terms and conditions.
This Agreement and each TOS shall be governed by and constructed in compliance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Delhi.